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FAQs

What equipment do I need?
  Recommended Optimum Excelent
Processor AMD or P4 1.8Ghz

AMD Athlon or
P4 2.8 Ghz +

AMD Athlon 64 or
P4 with HT
Memory Ram 256 MB 512 MB 1GB or more
Monitor/Video 19''.25 dot pitch
32 MB
17'' Flat or more
64 MB

18'' Flat or more
128 MB

Resolution 1024x768 1280x1024 1280x1024
1600x1200
Modem Cable Modem ADSL/DSL T1 / T3
Can I trade markets after market closes?

Yes, you can trade in extended hours (8:00am to 8:00pm).
Although, we recommend not to trade on extended hours because the lack of liquidity.

How will I learn to use the trading software?

You can use a Demo or Simulator to get familiar with the trading evironment. We assign you a product support member from our team to answer all your questions and get you up and running.
We encourage you to take as much time as you need until you are confortable on your own.

What kind of stocks can I trade and when can I trade them?

Our execution software gives you access to all NYSE, AMEX and NASDAQ stocks. Our clients actually see all the prices in the market for any given security and can trade on them. You save access to SuperDOT for trading listed shares. For NASDAQ you can use SOES, SelectNet and any of the ECNs we provide. With SelectNet you can preference to a market Maker or ECN or broadcast to the rest of the Market Makers registered in SelectNet for that security.

What kind of communication method can I use?
We recommend you use a reliable Internet Service Providor (ISP) with fast access to internet as ADSL/DSL or Cable Modem.
Can I use Macintosh?
No, so far the software is for PC only. The is a software that emulates the PC for the Mac, but we do not recommend it.
Can I load the program in more than one computer, like my laptop when I travel?
Yes, it's not problem, but be sure to inform our technician to help you with the installation.